Friday, September 30, 2022

FCM unveils preview of revamped travel management platform

Global travel management company FCM is inviting corporate travel managers to experience a preview of its new proprietary platform.

Developed in response to a rapidly evolving business travel landscape, this initiative reflects the company’s accelerated investment in next-generation technology to address the future requirements of a multi-national customer base that stretches over 100 countries, according to a statement from the company.

Following a successful and productive testing phase, demos are now being offered to prospective clients.

FCM Managing Director Marcus Eklund said: “As the world has changed, so have the challenges our clients face. With geographically dispersed operations and a remote workforce the new norm, our travel management solution has been designed for the digitally savvy workforce, offering a suite of digital tools and dashboards that puts travel managers, arrangers, and travelers firmly in control.

“We are excited to offer the global business travel community a first-look of our proprietary platform while introducing a few of its innovative features.”

Over the past 24 months, FCM worked with a cross-section of clients from different sectors and varying sizes and budgets, garnering feedback to help shape the new travel platform.

This has resulted in a slick user experience delivering global consistency where needed, while offering a superior level of choice and flexibility that is built around their individual needs.

“While it was important that we identified and addressed current pain points, it was even more critical that we future-proofed our offerings by anticipating and delivering the most adaptable business travel technology in the market,” added Eklund.

FCM is keeping specific details around the full capabilities of the new omni-channel platform under wraps; however, those signing up to receive an advance demo will get a realistic expectation of what’s to come when it debuts early next year.  

FCM’s Managing Director for the Middle East & Africa Ciarán Kelly said: “Over the last several weeks we have demonstrated FCM Platform both virtually and in several face to face new client meetings. When you see customers turn their heads and look at one another in a boardroom with raised eyebrows and a smile, it’s a great sign!

“I love the system and delighted the roadmap we have been following internally has now come to fruition. It’s slick, easy, informative and provides something for all the stakeholders that we meet.”

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