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QAIA achieves key customer experience accreditation

Queen Alia International Airport (QAIA) has become the first airport in the Middle East to achieve Level 3 of the Airport Customer Experience Accreditation...

DXB to remain ‘exceptionally busy’ over next two weeks

Dubai International (DXB) will remain exceptionally busy over the coming days well into the New Year on account of the holiday season, prompting Dubai...

Star Alliance opens pay-per-use lounge at Rome airport

Star Alliance, winner of the world’s best airline alliance and best alliance lounge at Skytrax, is now offering pay-per-use access to the Star Alliance...

Munich Airport to modernize Terminal 2

Renovation work gets under way at Munich Airport’s Terminal 2: The central security checkpoint at Munich Airport’s Terminal 2 is being modernized and equipped...

Bristol Airport announces the launch of its new website

Digital customer experience agency Great State is marking twelve years of strategic digital partnership with Bristol Airport with the launch of their new website,...

First Vueling Airlines flight from Barcelona lands at QAIA

Queen Alia International Airport (QAIA) has welcomed the first Vueling Airlines flight from Josep Tarradellas Barcelona El Prat Airport – marking the beginning of...

Air New Zealand regional lounges go gourmet

Taste buds are firing on all cylinders as Air New Zealand launches a tasty new menu in its regional lounges. Cue the hot food....

Dubai Airports ups annual passenger forecast to 64.3m after robust Q3

Dubai Airports has upped again its annual forecast for passenger traffic at Dubai International (DXB) to 64.3 million following a strong performance by the...

SAE to host its second edition in November 2023

The Saudi Airport Exhibition 2023 (SAE), in which over 200 exhibitors will showcase their impressive products, is seen helping KSA achieve its airport expansion...

British Airways announces smart technology trials at Heathrow

British Airways has become the first UK airline to trial the use of biometric technology for international flights, enabling customers taking part in the...

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