Tuesday, April 23, 2024

Hilton announces latest tech enhancements for guests

Hilton Hotels have announced the latest in a series of technology innovations that enhance the guest experience across the company’s 18 world-class hotel brands.

The Digital Key Share will allow more than one guest to have access to their room’s Digital Key, which turns the free Hilton Honors app on their smartphones into a room key. The company also announced an enhancement to a Hilton Honors benefit, providing members with early confirmation of complimentary room upgrades.  

These two enhancements join the recent Confirmed Connecting Rooms that allows individuals to confirm at least two connecting rooms at the time of booking.  

Executive Vice President and Chief Commercial Officer Chris Silcock said: “We’ve always had our guests at the heart of everything we do, and we continue to listen, evolve and innovate to give them more choice and control over their hotel stay.

“Our approach to technology always starts with the guest experience, and as travel returns, we are pleased to provide guests with enhancements to their stay that are seamless, flexible and allow them to focus on creating new memories.”

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