Tuesday, May 28, 2024

Travelport delivers avianca’s NDC content and servicing on Travelport+

Travelport and avianca, a Latin American multinational airline, headquartered in Colombia and a member of Star Alliance, announced that NDC content from avianca and enhanced NDC servicing capabilities are now available in the Travelport+ platform. Travelport’s agency customers can easily access the complete avianca NDC solution on Travelport+ through the Travelport API, Smartpoint Cloud and Smartpoint desktop solutions.

Agents using Travelport+ will now be able to easily search, view, compare and book avianca’s NDC content alongside non-NDC fares in a single workflow. Travelport’s NDC solution for avianca also provides retail servicing capabilities, so that agents can seamlessly modify, exchange or cancel NDC bookings for travelers.

“Travelport has helped us achieve a significant milestone in our distribution strategy and ensures our agency retail partners can easily access our NDC offers and provide the best options to travelers,” said Catalina Nannig, Sales Vice President at avianca. “Travelport+ makes our content retail-ready for the agency community which reduces complexities and creates a faster, more modern selling and servicing experience.” 

“Our collaboration with partners like avianca is focused on making the experience of booking and managing travel effortless,” said Carlos Torres, Director Latin America, Air Partners. “Now that our agency customers can access avianca’s NDC content in Travelport+, agents will have more opportunity to upsell and personalize offers for travelers based on their unique preferences.”

Travelport’s NDC content and servicing solution for avianca is now available to all agency customers located in Colombia, the United Kingdom and countries across Europe. Access to the avianca NDC solution in Travelport+ will expand to agency customers located in additional markets in the coming weeks.

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