Thursday, November 21, 2024

Sabre partners with Trava to digitalize post booking for travel agents

Sabre Corporation announced a new Premium Solution Partnership with Trava to help automate post-booking processes for travel sellers. Trava is the latest company to partner with Sabre on the Premium Solution Partnership, joining its network, and enabling Sabre-connected travel agencies to find and utilize partner solutions to support their specific business needs and requirements.

With this partnership, Trava will deliver its solutions and preferential commercial terms to Sabre customers in North America and EMEA. Trava provides travel companies with a GDS-agnostic ‘no-code’ process automation solution, allowing Sabre customers to seamlessly create and manage sophisticated post-booking workflows. Trava solutions deliver enhanced efficiency and scalability, typically reducing the manual time by +70% while increasing profit by around $5 per PNR.

“In today’s dynamic travel marketplace, it is crucial that the entire travel ecosystem is coming together to accelerate recovery, create opportunities for future growth and ensure that the ever-increasing expectations of the end traveler are met and exceeded,” said Marcus Pinedo, Vice President, Partner Solutions for Sabre Travel Solutions. “We’re delighted to welcome Trava as a Premium Solution Partner and together, we can help agencies to streamline their daily manual processes, increase profits and concentrate on creating enhanced traveler experiences.”

Trava’s solution automates vital post-booking processes such as queue management, travel disruptions, refunds, exchanges, unused tickets and ticketing – all supported by powerful revenue boosting as well as client communication tools and self-service features.

“Travel companies are rethinking the way they manage their operations. Automation is vital to achieve higher levels of efficiency and scalability in the post-booking area,” says Maxim Sevastianov, Trava’s CEO and Founder. “With travelers expecting a more personal experience than ever before and the entire travel industry facing staffing challenges, automation and self-service are key. With Trava, travel companies free up employee time, enhance their customer experience and at the same time, increase profitability. We’re proud to be working in partnership with Sabre and excited about how we can deliver huge value to more Sabre-connected travel companies around the world.”

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