Monday, September 25, 2023

Turkish Airlines initiative to ease travel for disabled

Turkish Airlines, the flag carrier of Türkiye, has launched the Sunflower Lanyard project in a move to continue to improve the travel experience of the passengers with disabilities and limited mobility.

Within the scope of the “Differences Add Value” program, the airline contributes to the awareness of its ground service personnel and cabin crew with the Sunflower Lanyards offered to its passengers with invisible disabilities such as autism, dementia, anxiety disorder, vision or hearing disorders.

Commenting on the new program, Turkish Airlines CEO Bilal Ekşi; “While we are enhancing the privileged travel experience we offer as Turkish Airlines, we focus on the expectations and needs of our passengers and develop projects accordingly.

“Therefore, we are able to host hundreds of thousands of guests from different cultures and regions with a high satisfaction ratio above the clouds. As the airline that flies to more countries than any other and believes every destination in its network has its gems waiting to be discovered, we will continue to develop services that will remove the barriers before the clouds.”

Working with Turkish Airlines on the project, Hidden Disabilities CEO Paul White stated: “We are delighted that Turkish Airlines have joined the Hidden Disabilities Sunflower global network. Delivering our training to 17,000 staff is an incredible achievement that shows the airline’s commitment to making aviation accessible. Passengers with non-visible disabilities can travel to 129 countries with Turkish Airlines, secure in the knowledge that the airline staff with greet them with kindness, patience and understanding.”

Sunflower Lanyards, symbol of invisible disabilities all around the world can be obtained from Assisted counters located in Domestic and International terminals of İstanbul Airport, a Turkish Airlines statement said.

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