Travelport, a global technology company that powers travel bookings for hundreds of thousands of travel suppliers worldwide, and Malaysia Airlines Berhad (“Malaysia Airlines”) the national carrier of Malaysia and subsidiary of Malaysia Aviation Group (MAG), announced that NDC content from Malaysia Airlines with enhanced NDC servicing capabilities are now available in the Travelport+ marketplace.
Travelport’s agency customers in select markets can now easily view, compare and book dynamic NDC offers from Malaysia Airlines, alongside traditional sources of content, using Travelport’s APIs, Smartpoint Cloud and Smartpoint desktop agency point-of-sale solutions. Travelport’s complete NDC solution for Malaysia Airlines gives agents the ability to fully service NDC bookings, which includes modifications, cancellations, and managing involuntary changes.
“This launch signifies a monumental step in our modern retailing strategy, as we’ve worked closely with Travelport to ensure our NDC offering is seamless for agencies, allowing them to provide the best options for travelers,” said Dersenish Aresandiran, Chief Commercial Officer of Airlines at MAG.
“By making our NDC content more accessible to travel retailers and enabling agents to easily manage and service our NDC bookings through Travelport+, we hope to propel greater NDC adoption.”
“Agents and travelers need the ability to search and book the most relevant products and services from Malaysia Airlines, without any extra effort,” said Jason Clarke, Chief Commercial Officer, Travel Partners at Travelport. “This launch ensures that NDC content from Malaysia Airlines is retail-ready for agencies using Travelport+, and that dynamic fares are displayed in a way that makes it easy to shop, sell and service both NDC and traditional content all in one place.”
Travelport’s NDC content and servicing solution for Malaysia Airlines has first become available to all agency customers located in Australia, India, Indonesia, Malaysia, Singapore, and the United Kingdom. Access to NDC content and servicing for Malaysia Airlines in the Travelport+ platform will roll-out to agency customers located in additional countries in the coming weeks. Travelport-connected agencies can liaise with their account team about the Malaysia Airlines NDC activation process to get started.
