ITA Airways announces that it has successfully completed the migration to the Altéa Passenger Service System (PSS), Digital Experience suite, along with other Amadeus’ merchandising, NDC and data solutions.
Thanks to ITA Airways’ and Amadeus’ agile approach, and the high level of professionalism and collaboration between the teams involved, the migration was completed smoothly and efficiently, transforming the project in one of the fastest implementations to Amadeus technology ever despite the high rate of complexity.
In terms of customer benefits, Amadeus will contribute to increase the efficiency of the system used by ITA Airways to manage all areas of operations, while offering the simplest user experience possible to purchase flight tickets and manage bookings.
“We are a young, agile and change-oriented airline, our growth strategy is focused on the continuous evolution of the solutions we offer; this is why we chose Amadeus as our partner. A special acknowledgement to all ITA Airways employees who proved impressive determination in the realization of this important project which was completed in an extremely challenging timeframe” says Giovanni Anastasi, Chief Transformation Officer of ITA Airways.
“We are very pleased to support ITA Airways in its transformation journey. – added Maher Koubaa, Executive Vice President, Airlines, EMEA, Amadeus. – We are excited about this partnership and to be working with ITA Airways, as a fast-moving, agile and modern airline, focused on creating a better traveler experience.”
Joining the Amadeus community of 200+ airlines worldwide will contribute to ITA Airways realizing its medium and long-term growth and digitization goals, while enhancing the passengers’ travel experience with more innovative and personalized services.
