The airline industry is increasingly prioritizing direct sales, recognizing the importance of owning the customer relationship in the evolving landscape of air retailing. This...
This year’s WTM Ministers’ Summit gathered leaders in tourism to discuss the transformative potential of artificial intelligence (AI) for the industry. The consensus was...
ChatGPT is now officially an artificial intelligence (AI) web search engine. OpenAI, the American company which launched ChatGPT as a generative AI chatbot in...
Booking.com, one of the world’s leading digital travel platforms, is expanding its AI-powered features to deliver more tailored and time-saving solutions for travelers. With...
Cloudbeds has revealed plans to become the world’s first property management system (PMS) to connect every facet of hotel operations into a single intelligence...
The Sharjah Commerce and Tourism Development Authority (SCTDA) has unveiled the ‘Sustainable Tourism AI Assistant,’ an innovative virtual assistant designed to empower travellers, businesses,...
Traveazy Group, the parent company of Umrahme and Holidayme, recently signed a memorandum of understanding (MOU) with Emirates, under which Traveazy customers will be...
Laurent A. Voivenel, Senior Vice President – Operations and Development, Europe, Middle East, Africa and India; and Group HR and Talent Development, Swiss-Belhotel International,...
Amadeus and Accor have expanded a strategic partnership, with the French hotel giant implementing Amadeus’ Central Reservation System (ACRS) for its extensive portfolio of...