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CATEGORY

Travel Technology

Technology key to overcoming travel friction, finds new Amadeus report

Despite the encouraging traveler volumes seen in many markets in 2024, travellers continue to be impacted by a range of frustrations while on a...

Airlines take control: Direct bookings soar as air retailing evolves

The airline industry is increasingly prioritizing direct sales, recognizing the importance of owning the customer relationship in the evolving landscape of air retailing. This...

WTM London Ministers’ summit: Tourism will shape AI regulations

This year’s WTM Ministers’ Summit gathered leaders in tourism to discuss the transformative potential of artificial intelligence (AI) for the industry. The consensus was...

ChatGPT marks its evolution into AI web search engine

ChatGPT is now officially an artificial intelligence (AI) web search engine. OpenAI, the American company which launched ChatGPT as a generative AI chatbot in...

Booking.com enhances travel planning with new AI-powered features

Booking.com, one of the world’s leading digital travel platforms, is expanding its AI-powered features to deliver more tailored and time-saving solutions for travelers. With...

Cloudbeds unveils the first ‘smart hospitality engine’, powered by AI

Cloudbeds has revealed plans to become the world’s first property management system (PMS) to connect every facet of hotel operations into a single intelligence...

SCTDA unveils ‘Sustainable Tourism AI Assistant’

The Sharjah Commerce and Tourism Development Authority (SCTDA) has unveiled the ‘Sustainable Tourism AI Assistant,’ an innovative virtual assistant designed to empower travellers, businesses,...

Emirates and Traveazy offer customers more control over their travel plans

Traveazy Group, the parent company of Umrahme and Holidayme, recently signed a memorandum of understanding (MOU) with Emirates, under which Traveazy customers will be...

It’s crucial to balance service with technology: Hitec Dubai

Laurent A. Voivenel, Senior Vice President – Operations and Development, Europe, Middle East, Africa and India; and Group HR and Talent Development, Swiss-Belhotel International,...

Accor to deploy Amadeus’ Central Reservation System globally

Amadeus and Accor have expanded a strategic partnership, with the French hotel giant implementing Amadeus’ Central Reservation System (ACRS) for its extensive portfolio of...

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