Friday, December 27, 2024

Heathrow readies Terminal 4 for summer season

Heathrow’s Terminal 4 will reopen to travelers on 14 June for the first time in over two years as part of our long-standing plan to ramp up airport capacity ahead of the summer. Qatar Airways will be the first to move, followed by around 30 airlines over the following month.

Heathrow’s Terminal 4 will reopen to travelers on 14 June for the first time in over 2 years as part of our long-standing plan to ramp up airport capacity ahead of the summer. Qatar Airways will be the first to move, followed by around 30 airlines over the following month.

The move will allow Terminal 4 airlines more check in space and stand capacity as well as access to their premium facilities, and will also free up space in Terminals 2, 3 and 5 ahead of the summer peak. Over the last two years, the airport has refurbished several areas across Terminal 4, including upgrading toilets, air conditioning and hold baggage screening machines.

Local buses, Piccadilly Line underground services and the Elizabeth line will operate into T4 from 14 June to provide easy access for passengers.  A wide range of retail, food and beverage outlets will be available, and more will open over the summer as airline occupancy increases.

The airport is also recruiting up to 1,000 new security officers as well as other supporting airlines and handlers in their recruitment programs.

Throughout summer, Heathrow is also bolstering its ‘Here to Help’ team, which sees head office colleagues including all senior managers mobilised across the four terminals and on hand to assist passengers, answer questions and welcome them back to air travel. Passengers should look out for the ‘purple people’, who can help with everything from welcoming passengers and directing them to check-in desks, to advising and assisting passengers with preparing hand luggage to pass through security.

Heathrow CEO John Holland-Kaye said: “I want to thank our colleagues and Team Heathrow partners who are working tirelessly to make sure that millions of people can enjoy the benefits of travel once again.

“While we are still years away from passenger numbers returning to pre-pandemic levels, reopening Terminal 4 will give airlines at Heathrow extra space across the airport, helping them manage the impact additional travel documents continue to have on check in times.

“To help ensure a smooth journey we will ensure head office colleagues are in the terminals helping passengers. Passengers can also help us to help them by getting set for travel before they arrive at the airport, by checking their terminal in advance, completing all travel paperwork at home and getting hand luggage ready for security hecks.”

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