This International Day of Persons with Disabilities, easyJet and easyJet holidays are proud to become an official member of the Hidden Disabilities Sunflower global network.
Becoming an official member is part of the airline and holiday companies’ continued work to make travel accessible for all and ensure customers who may need additional assistance can travel with the confidence that their needs will be recognized.
The globally recognized Sunflower symbol, including the lanyard, pin badge, or ribbon, discreetly allows wearers to advise they have a non-visible disability.
By wearing the Sunflower, customers can signal that they may need additional support, time and understanding throughout their journey, enabling easyJet’s Flight, Cabin, and Ground Crews to check what support may be needed.
Through the new membership, easyJet and easyJet holidays have been providing Hidden Disabilities Sunflower’s training to teams across its extensive network, spanning Europe and North Africa, on supporting customers with the Sunflower symbol and offering appropriate support to those with disabilities that are not visible.
Wallis Harvey, easyJet’s Accessibility Specialist, said: “We are proud to become an official member of the Hidden Disabilities Sunflower. This is one of the many steps we are taking to ensure we are making travel accessible for all, by helping our teams with greater awareness and understanding of non-visible disabilities, and the different ways our customer may need us to support them.”
Paul White, Hidden Disabilities Sunflower’s CEO, added: “We are thrilled that easyJet has joined the global Hidden Disabilities Sunflower. easyJet crew across Europe now formally recognise Sunflower wearers after taking our training and greet them with added consideration and an offer of support to ensure their journey is positive. The Sunflower removes barriers and provides access for individuals with non-visible disabilities – turning flying into an enjoyable and repeated experience. It brings the world closer and opens opportunities for new experiences and adventure through travel.”
easyJet has a range of assistance options available to support passengers with disabilities and easyJet’s crew are provided with continuous training on supporting customers who require additional assistance when they fly.
easyJet’s Assisted Travel Advisory Board (EATAB), chaired by Lord David Blunkett, was established in 2012 and provides independent advice from industry experts to support easyJet’s mission of making travel accessible for all, from the moment a passenger books to when they complete their journey, in partnership with airports and their assistance providers.
