Dubai Airports confirmed plans to leverage the capacity and infrastructure of Dubai World Central (DWC), Dubai’s second airport, to ensure a seamless guest experience during the planned temporary closure of Dubai International’s (DXB) northern runway starting May 9 and continuing through June 22, 2022. DWC will handle more than 1,000 flights per week during the rehabilitation period, with the majority of those flights being operated by flydubai, Spice Jet, Indigo and Gulf Air.
To accommodate the additional passenger traffic, DWC will re-open its guest experience and service touchpoints to ensure a smooth transition. The airport’s facilities, including restaurants, cafes and retail outlets will be fully operational, and check-in desks, customs and immigration will also be ready to welcome guests returning to the airport.
To ensure disruption is limited during the period, Dubai Airports is advising all passengers who are due to travel into or out of Dubai during the closure period to check with their respective airlines in advance to confirm the airport and/or terminal prior.
In an attempt to minimize any inconvenience to guests, Dubai Airports has also confirmed a special series of transport links between DXB and DWC. These will provide flexible options for those travelling during the 45-day closure, including an inter-airport complimentary 24/7 coach service for transfers between the two airports, free on-site parking facilities for passengers at DWC and special fares for RTA taxis flagged for journeys from DWC.
Paul Griffiths, CEO of Dubai Airports said, “The planning of this important infrastructure project was carefully done to minimise disruption to our passengers and ensure our partners across the Dubai aviation community are working seamlessly to maintain the highest safety and guest experience standards at both Dubai International and Dubai World Central airports. During this timeframe, DWC will be fully operational with all essential services and amenities our passengers expect. To help avoid unnecessary confusion and mitigate the impact on guest experience, before setting out for the airport I would advise those travelling during this period to double check with their airline from which airport and terminal their planned flight will depart.”
The upgrade is part of Dubai Airport’s ongoing commitment to enhancing passenger safety and guest experience while helping increase capacity at DXB, the world’s busiest international airport. Dubai Airports is working in close consultation with all partners and stakeholders to ensure planning of flight schedules, coordination of staffing and communication with customers is seamless and consistent.
