TPConnects Technologies, a leading IATA-certified global travel aggregator, announced a tenfold increase in Qantas NDC (New Distribution Capability) bookings via its Iris platform in just six months – a clear signal of the growing demand for modern airline retailing solutions among travel sellers.
Australia and New Zealand have emerged as key markets for TPConnects Technologies, now accounting for 30% of the company’s global booking volume. Qantas represents a significant portion of this volume. As a Flight Centre Travel Group company, TPConnects is uniquely positioned to ensure travel sellers in the region have access to the most comprehensive content.
“Our success story with Qantas is a shining example of how airlines can leverage Iris to drive NDC adoption and harness the full potential of NDC,” said Stephanos Kykkotis, Director of Product, TPConnects Technologies. “We are proud to be live with Qantas and to provide tremendous value to travel agencies globally, and even more so for Australia and New Zealand, by simplifying access to their rich NDC content.”
“Our collaboration with TPConnects and the Iris platform is an important step in our NDC strategy. By making our NDC content, features, and benefits available on Iris, we’re empowering travel sellers with the tools they need to offer our customers a wider range of products and a more personalized experience,” added Nadine Dawood Morgan, Head of Distribution & Payments, Qantas.
Travel sellers using Iris access a wide array of Qantas’ content and services via NDC, enhancing their ability to cater to the diverse needs of travelers.
Key features include:
- Access to Qantas NDC offers, including tailored offers for frequent flyers and corporates, enhancing customer loyalty.
- Multiple payment methods, including IATA BSP, credit or debit cards, and IATA EasyPay, providing flexibility and convenience.
- Streamlined booking and servicing functionalities and the ability to subsequently modify, void, refund or exchange an NDC ticket, reducing operational costs.
- Easy management of involuntary changes, improving customer service and minimizing disruptions.
- Split ticketing capability, enabling better efficiency and lower fares for customers.
TPConnects Technologies’ Iris is a leading aggregator with a global customer base. Travel agencies using Iris have access to Qantas’ NDC content alongside traditional EDIFACT, LCC, and other NDC content, all within a single, user-friendly interface. Iris simplifies the shopping and servicing of air travel, ensuring travel sellers can offer the most relevant fares and products from Qantas to their clients.
Iris features NDC content from major airlines globally, supporting travel sellers across North America, Europe, the Middle East, and Asia-Pacific. Travel sellers can take advantage of advanced retailing features such as smart pricing, commission management and content control, as well as access rich content, and utilize end-to-end servicing options directly through Iris.
